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Overview

Hotspot Shield features include anonymous browsing, secure WiFi connection in public hotspots, and hotaccess to blocked content. Customers can download the free version or opt for the elite version. The Elite Version includes multi-device support, unlimited bandwidth, ad-free browsing, and complete cloud-based malware protection with virtual locations in the United States, United Kingdom, Australia, Japan, China, Canada, Hong Kong, India, and Germany.

Hotspot Shield also offers a free download version that includes mobile apps and browser extensions. The free version only has servers in the United States. The free version works on 1 device while Elite users can access 5 devices at one time. The software is compatible with Windows, Mac, Android, Kindle, Windows Phone, iOS, Chrome Browser, and Firefox.

Privacy

Hotspot Shield allows for private browsing by blocking your IP address. The software uses an encrypted and private connection to protect user privacy. While Hotspot Shield does hide the IP address, some users complain that this isn’t the best option for downloading torrents while using the free version.

Ease of Use & Sign Up

Conveniently, Hotspot Shield offers both paid and free software compatible with a number of operating systems and devices. Installation is easy, but the extension modifies the browser a bit reverting to default settings. Once installed, the extension is easy to turn off and on, with a green shield signaling that the app is on, red when it is off.

Available payment methods include Visa, MasterCard, American Express, Discover, and PayPal. Hotspot Shield doesn’t accept a long list of payment methods for purchasing the Elite Version. They also restrict payment options on certain packages.

Customer Support

Customers who have questions or need assistance can visit Hotspot Shield’s online resource center. Here, Hotspot Shield provides a searchable database of information as well as an FAQ section. Hotspot Shield also hosts social media pages on Facebook, Twitter, Google+, YouTube, LinkedIn, and Pinterest. To get in touch with a support agent directly, customers can fill in the online contact form.

FreeElite
PriceFree$2.49 Price Per Month
Unlimited bandwidth
Multi logins
Windows
Mac OS X
iOS
Android

Pros

  • Great cost to value

  • Ideal also for mobile

  • Maximum privacy protection

Cons

  • Ads injected by free version

  • Tech support responses slowly sometimes

Bottom Line

With over 400 million downloads, Hotspot Shield provides secure, private, and unrestricted internet access for multiple devices.

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